Data protection guidelines
Mars Creatives is operated by Mars Creatives Limited. We are committed to protecting your privacy and handling your information transparently.
Mars Creatives privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an enquiry through https://marsai.tech (the "Site").
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information "Device Information."
- Cookies – Data files placed on your device, often including an anonymous unique identifier. ( Learn more about cookies and how to disable them: http://www.allaboutcookies.org )
- Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels – Electronic files to monitor site usage and interaction.
- Google Analytics – Collect traffic-related information and interaction behaviour.
How we use your personal information
We use the collected information to:
- Process enquiries and communicate with you
- Screen for potential fraud or risks
- Improve and optimise the Site experience
- Analyse customer interactions for performance tracking
- Provide you with information or updates related to our services, when aligned with your preferences
Sharing your personal information
We share your Personal Information with trusted third-party service providers to help us operate effectively:
- Google Analytics: To understand customer interactions and optimise experience (Learn more: Google Privacy Policy)
Our AI data commitment
We prioritise "Private Knowledge Ecosystems." We do not use client-specific data, proprietary code, or boardroom strategy to train public AI models. Any AI integration we deploy for you is architected to ensure your data remains your own.
How we use data
- To facilitate project briefings and strategic consulting.
- To improve our website performance using speed and interaction standards.
Third-party disclosure
We do not sell or trade your personal information. We only share data with trusted partners necessary to operate our infrastructure, all of whom maintain high-security standards.
Your rights
If you are a resident of the European Economic Area (EEA):
- You have the right to access, update, or delete your personal information.
- If you wish to exercise these rights, please contact us.
Do not track
Please note, we do not alter our Site's data collection practices when we detect a "Do Not Track" signal from your browser.
Data retention
We will retain your information for our records unless you ask us to delete this information.
Minors
Our Site is not intended for individuals under the age of 18.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.